Buglife -The Invertebrate Conservation Trust comply with data protection legal requirements and are registered under the Data Protection Act 1998.
1. Information we may collect and how we will use it:
1.1 Administrating your membership, donations, legacies and purchasing goods
When you are using our secure online donation/membership pages you are going through RBS WorldPay or Rapidata, and the information you give such as credit card number and contact information, is provided so that the transaction can take place. RBS WorldPay and Rapidata are contracted to work for Buglife and the companies comply with Data Protection Act requirements.
When you are asked for personal information on the website, you are sharing this with Buglife alone, unless stated otherwise, for example, a partner company WorldPay or Rapidata. Buglife will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when the law requires it. Buglife will not pass your details to a third party and does not sell or rent user information to anyone.
1.2 Customer satisfaction surveys and In-house research and analysis
From time to time Buglife may wish to contact you to ask questions that may help us develop a better service or user experience. Buglife may contact you by mail or e-mail and give you the option to opt out at any point.
1.3 Communications about conservation, campaigns, fundraising and marketing
Buglife use the information we collect to help us understand how our website is used and to send you communications that may be of interest to you, either electronically or by mail. We may collect information about you from forms you fill in our website, if you contact us, if you participate in surveys or if you make a donation or join Buglife as a member.
2. Consent – opting in or opting out
By providing personal data you consent to its processing as described in the Privacy Policy. Buglife will give you frequent opportunities to opt out of any activities that you might not be interested in. Feel free to tell us, at any time, if you do or do not wish to receive certain types of communications. You can exercise the right at any time by contacting us at info@buglife.org.uk or write to Data Protection Officer, Buglife, Bug House, Ham Lane, Orton Waterville, Peterborough, PE2 5UU.
3. Cookies
Buglife use cookies in order to provide you with a more personalised web service. A cookie is a piece of data about a website that is stored in your web browser. Cookies cannot be used to identify you, it typically contains the name of the domain from which your cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number. For more information about cookies, please see www.allaboutcookies.org
4. Disclosure of data
Buglife uses RBS WorldPay and Radipata to capture financial data on our behalf, these companies and processors are carried out under contract in compliance with the Data Protection Act requirements.
5. Users aged under 18
If you are aged under 18, please ensure you obtain your parent/guardian’s consent before sending any personal information.
6. Access to your own information
You can contact us anytime by letter, e-mail or telephone to change or update your details. You may request details of your personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable, which will not exceed £10. If you would like a copy of the information held on you please write to:
Data Protection Officer, Buglife, Bug House, Ham Lane, Orton Waterville, Peterborough, PE2 5UU. Buglife will send the information requested within 40 days of receiving the written request.
7. Links to third party websites
Buglife website contains hyperlinks to many other websites. This information is supplied in good faith, in case of interest, or use to Buglife website users. Buglife is not responsible for the content or functionality of any of these external websites – but please let us know if a link is not working by e-mailing info@buglife.org.uk. Buglife recommends that before you disclose any personal information on another website you exercise caution and look at the privacy statement applicable to the website in question.
8. Contact
Questions, comments and requests regarding this privacy policy should be addressed to Data Protection Officer. Buglife, Bug House, Ham Lane, Orton Waterville, Peterborough, PE2 5UU. 01733 201 210, info@buglife.org.uk
